Customer Service Manager - Customer Service Manager Hobby Lobby Employee Review

3.0
6 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Working as full time I have great pay, benefits, and discounts. I get every other weekend off. Manager usually gives off when requested. Lots of crafts and art supplies to choose from.

Cons

Terrible management. Given the title and position of CSM, I should be doing the job of a CSM. Manager always takes over and has me run register because he has no cashiers. Anyone can be easily let go just because the manager wants to cut back on hours. He constantly berates and reprimands his associates in front of others and over the intercom, hardly ever one-on-one. If not for the management, I would rate this job a 5/5.

Explore other reviews about Hobby Lobby

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great kind awesome sauce super

Cons

Time time time time time

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good pay. 6 paid holidays.

Cons

Distribution center only cares about numbers, not employees. Keep your production up to 90 or above or you're a goner. Fellow employees wil mow you down trying to pull their items. and if you're slow, look out, you have to get out ot THEIR way. And of course you can't make your production if you can't work and have to wait for others to fill their orders.

See reviews by: Helpful|Rating|Date|All