Let’s just get on with it! - Anonymous employee Hireup Employee Review

3.0
5 Jun 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Opportunity to work with people who are genuinely passionate about lifting others up and truly believe in the value offering and vision behind Hireup -Flexible hours and encouragement to pursue work/life balance -Great office environment and facilities

Cons

During the most recent period of scaling up: -Endless politics and general lack of direction gets in the way of actually getting stuff done. Competing interests between stakeholders and lack of communication between key individuals leads to little alignment and ongoing confusion regarding work priorities amongst the teams and individuals. -Development of company strategy isn’t inclusive of perspectives from different teams, and execution of strategy is directed rather than collaboratively achieved. A lack of shared accountability towards meeting company objectives means finger pointing is rife when things go wrong. -Team scaling strategy is very reactive and seems to be more about increasing the amount of bums on seats with little thought as to what value those individuals are going to add at a holistic level. Skilled individuals aren’t given opportunity to excel in their role or add value until they’ve been “given permission” to do the work they’ve been hired to do.

Explore other reviews about Hireup

5.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- onboarding training, additional upskilling options, and partnerships with registered training organisations - many NDIS participants and providers already use the platform - clients and providers post on the job board when looking for support workers - clients and providers can be contacted directly - organise bookings directly with clients / account managers - arrange meet and greets with clients, family members and carers before mutually agreeing to commence shifts - incident reporting managed through Hireup and their incident response team - helpful and professional staff on the call lines, including for incident response check-ins as needed - casual employment through Hireup, no ABN required - Hireup manages invoices, payroll, tax, and can provide confirmation of total hours worked

Cons

- building up bookings and repeat cients can be difficult when first starting. - minimum requirements for support plans allow little detail, so they are not always filled in sufficiently to start shifts in my perspective. It's important to ask clients about their support needs, expectations of supports, what bookings will involve, and communicate your level of training/experience before commencing (with the safety for the client, yourself and others in mind at all times). - no direct manager, so Hireup cannot provide a professional reference (a client, their family member, or another provider may be able to). - I haven't seen any in-person training through Hireup, only partnerships with other organisations who can provide in-person training if you are eligible and available at those specific times.

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I like having the ability to choose when I want to work. The platform is easy to use.

Cons

None that I can think of. I do wish there were more clients on the platform.

See reviews by: Helpful|Rating|Date|All