Pros
The old brand was magnificent Highgate is terrible
Cons
This place is a trap. Highgate took over a cute boutique hotel and changed everything that made the property authentic. HR and GM are only there to make money and do not care for their employees at all. If you take a legitimate issue to HR or GM they will slowly ice you out and silent fire you with no explanation because you are an “at will” employee. Understaffed, extremely busy with only business guest, inconsistent outlet hours, over work and underpaid. Hotel is currently in transition to being union because highgate came in and did not appreciate the quality of their employees. They want to get out the old and bring in button pushers for cheap. Not a way to run a business. No hate strictly honestly.