Upper management does care at all or they do notunderstand the dynamics of this position because The decisions made and the changes implemented have imploded. Used to be a great place and great experience. The managers are put in a difficult position because they were forced to changed the workload and add more responsibility to analysts jobs. it's impossible to accomplish. The sales reps expect you to be like an agency account manager. But with over 200 accounts (and they keep adding more). It is defeating. All the experienced people are leaving for better opportunities and more money and this company just keeps taking more advantage of who is left. They don't have much choice but all of us are looking for something different because it's become a terrible place to work and the stress level is unfair.