I find it interesting that the positive reviews (what few there are) continually use phrases such as "typical growing pains," "typical startup," and/or "lots of challenges but lots of opportunities too." These words are used to mask a systemic problem which consists of high attrition rates, poor communication, lack of any formal processes' (ie - onboarding/offboarding), and a lackluster product (constant bugs in the system). It's NO coincidence that all of the negative reviews have the highest amount of "helpful" votes. Also, notice how poorly written and vague the positive reviews are..."Great place to work but not for everyone" or "Great people who don't afraid to work hard." DON'T AFRAID TO WORK HARD?? I also think it's telling that the CEO is now taking it upon himself to respond to negative reviews.
Hibob naively came into the US market thinking they could apply the same methodology that's worked abroad and be successful. Quite the opposite has taken place, quarterly and annual goals have not been met which has led to consistent pointing of fingers from upper management, who all sit in Israel. Marketing has not come within even 25% of their inbound goals for the year and the product team is consistently behind schedule on launching new features and/or addressing major flaws in the system.
Internal communication may be the most painstaking process. HQ (based in Tel-Aviv) does not work on Friday's and you're dealing with a 7 hour time difference. This drastically impacts response times, bottlenecks deals, and creates suspicion when we're telling customers/prospects that the US market is our number one priority. Please be aware that no one from the product team, legal team, or finance team sits in the US.
If you do happen to find yourself in an interview @ Hibob. I would recommend asking the following questions:
*Also, it might be worth asking what the interview process is like. You may be subjected to several interviews with individuals who have no bearing on your day to day and be asked to come in on a whim for a 4th or 5th interview.
"What has been your attrition rate since entering the market in November of 2018?"
"How is the sales team tracking % to their goal?"
"How many new US clients have you brought on board in 2019?"
"What is the breakdown of inbound vs outbound leads?"
"What is the avg number of demos that sales reps are running each month?"
"How many leads should I anticipate receiving month in and month out?"
"How much of the workweek is dedicated to prospecting and cold calling/cold emailing?"
"How many partnerships/integrations have you created since 2018?"
"How many events have you hosted in the US this year?"