Pros
The staff', that's it! After 20+ loyal years during that time the only constant was the support of your immediate team, area and fellow employees.
Cons
Where to start - this company used to mean something and be something, not anymore! It is simply all about the share price now and everybody's life is made a misery unless the investors are making money. Don't get me wrong, this is good but of course there is a problem with that - the more you have the more you want and it's down to the front line to achieve it!! I am afraid as an employee, especially those unfortunate enough to be customer facing (the real workers) on the front line you don't count, just make sure you can sell and reach those targets - or else!!! The fact that you deliver the best customer service is irrelevant!