Long hard hours, numerous challenges, potential reward. - Senior Location Manager II Hertz Employee Review

3.0
27 Dec 2008
Recommend
CEO approval
Business outlook

Pros

If you enjoy a fast paced, competitive environment, where every day presents new challenges, this is the place. Compensation is fair and bonus opportunities abound, quarterly and annually.

Cons

The industry is experiencing the worst economic conditions in its history as it depends on business and discretionary spending through the travel industry. Yes, this can be said for all business and industry at the present, but fleet expence that continues to rise vs.competitive pricing that doesn't support that expence, can't provide a very favorable outlook for managers and employees. Manpower reductions are the principle way that the company has chosen to offset expence. Long hours and problematic customer service issues will face the location managers, creating a very "reactive" approach to their day. Due to the crisis in the used car market, fleet will age at a pace never seen before resulting in high mileage units that will not meet customer expectations. Bonus calculations are determined by customer satisfaction and profitability metrics, making this a difficult challenge at best.

Explore other reviews about Hertz

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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