Outsourcing IT done shabbily - Network Operations Technician Hertz Employee Review

"New" management, i.e. CIO, doesn't care about employees, just money and stockholders. Recently outsourcing IT, laying off (approximately) 250 people and replacing them with 4 companies. The CIO is ENAMORED of the "Cloud" but doesn't seem to understand that a company still needs an infrastructure to get to the Cloud. When outsourcing was announced, there was debate as to whether the CIO's conference call announcing the outsourcing to affected employees was prerecorded or not. That is how disconnected he was from his employees. In fact, just as a coincidence, Justice Antonin Scalia passed away the Saturday after the announcement and he was warmer and more personable at his funeral than the CIO was when he announced the outsourcing. As I previously stated, the CIO is enamored of the Cloud. So much so that he wants to transfer the Hertz network to the cloud. In doing so, he thinks it will save the company $20 Million per year. However, that $20 Million is for infrastructure maintenance and upgrades, which will still be necessary whether or not he gets his wish. The Hertz network is a very complicated network and uses approximately 600 Virtual Private Networks. In order to transfer that to the Cloud, it will cost approximately $345 Million. That is, if they decide to do it in a way that preserves the present security, so that no security breaches of the Home Depot, Target, or OPM type occur. So, in short, he wants to "save" $20 Million by spending $345 Million. By the way, the two costs are mutually exclusive, so they will still need to spend the $20 Million (annually) to maintain the infrastructure at Hertz locations, whether at airports or off airport. As an aside, on his LinkedIn page, the CIO boasts that he knows outsourcing. That may be true, but he doesn’t know networks, or people. Finally, the main problem in all of this is that management in Florida did not and do not know nor care what their employees do on a day to day basis. For this reason, the outsourcing has gone terribly. For instance, one of our main duties was to replace broken network equipment, however, the company that took over our duties has not been added to the necessary contracts enabling them to replace those items (i.e. routers, switches, etc.). As such personnel are scrambling to find ways to replace that equipment.