Toxic and Disorganized - Customer Care Herc Rentals Employee Review

1.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Will make your next job feel amazing

Cons

The worst environment I’ve ever worked in. None of the managers help you, and sure do not develop. They will take all credit for their employees work, and the first to push blame on their teams when their employees didn’t read their minds. Rumors and gossip are prevalent, and managers only know how to manage by using fear, PIPs, and terminations. It’s a revolving door I would advise to run from!

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Herc Rentals Response
3mo
It is unfortunate to hear you didn’t feel like you had a good experience. We take company culture and encouragement from management seriously, and our team is proactive in working with employees who would like individualized support. While this description doesn’t sound typical of our employees’ time at the company, improvement is so important to us. We would appreciate hearing more about your experience if you’d like to share at Careers@HercRentals.com. We are wishing you the best.

Explore other reviews about Herc Rentals

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing culture, friendly and helpful peers. Work life balance prioritized, great management and clear goals.

Cons

Low salaries, growing company so still getting things organized and standardized as they grow.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy job. they can't fire you as long as you show up.

Cons

used to be a great company, now its all politics. The same people will be promoted 5 times before you're even looked at. It takes you 2-3 days for any type of leadership to respond to an urgent request. You have to ask the outside sales reps multiple times for quotes.

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