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      GREAT WORKPLACE - Customer Support Representative HelpGrid Employee Review

      5.0
      17 Jun 2022
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They care about their employees. Easy job too. Mostly answering emails (templates are also given, you just have to edit out some stuff), only doing around 20 calls a day. Great bonuses and incentives. HR people also takes their time to make sure you're okay, they call every now and then to check in.

      Cons

      Salary is a bit low.

      Explore other reviews about HelpGrid

      4.0
      18 Jul 2024
      Outside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      good Pay and good working environment

      Cons

      the protocol changes so quick

      1.0
      1 Mar 2025
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pros? I think it's just because of the great TL and trainer aside from that, everything is crap!

      Cons

      ALOT! But let me start with the monthly pay of $540. Yes $540 only and you get it every month. What's worse is that if it gets delayed HR and accounting will blame it on your bank. PLAIN STUPIDITY!!!How can you pay your bills on time when you haven't received your pay of, again $540. Then they will remove you because you were unable to pay your electric and internet bills. And because you haven't received your pay of, again $540.How pathetic!

      3
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