Be VERY Careful - Manager HelloFresh Employee Review

1.0
5 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Not many. Some team members are great.

Cons

Constant sprints to achieve unrealistic goals Very few local team members Copying Home Chef Benefits

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HelloFresh Response
6y
Thank you for the feedback. We strive to provide competitive compensation to our team members and we keep track of market trends to ensure that our team members are compensated equitably. HelloFresh is a unique environment, which can be fast-paced; one of our core values is, in fact, ‘Speed and Agility’! We are also constantly trying to ensure that our teams are supported and can prioritize their workload to ensure they are working on high-impact, high-priority projects. We work hard to ensure that our job descriptions accurately portray the work and requirements of the job, and regret that your experience did not match with your expectations. We have started to define and create “Professional” and “Manager” pathways to help further develop our employees and provide progression opportunities. We strive to make HelloFresh a great place to be for our employees, and one way we do that is frequently surveying our employees to find out what they love about HelloFresh. While some members do leave the team, we are constantly looking at ways we can improve the employee experience and retention.

Explore other reviews about HelloFresh

5.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
1d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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