Sad story; sinking ship - Senior Software Engineer Helix Employee Review

1.0
30 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Exciting idea, talented founders team, unique approach to the market, substantial material and scientific support from the leading monopoly in the field; 300M+ in funding. What can go wrong?

Cons

Hiring incompetent, backstabbing, irresponsible executives. CTO and CEO have no idea and should have no part in running the scientific company of this scale and ambitions. Toxic culture in engineering and design; influence is measured by social distance from the CEO. I am pained to say that the founders, honest and hard-working as they are, are outmatched and overshadowed by "bad" and incompetent players. People, director and below, are honest, hard-working and love the mission, but completely overpowered.

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Helix Response
8y
One of our core values, “Bridge the Gap,” recognizes that our most significant challenges and opportunities lie at the intersection of disciplines. Success in this arena requires that individuals from disparate backgrounds such as clinical and consumer, marketing and engineering, and commercial and science co-mingle and feed off each other. It seems we can do a better job discussing our values and how they contribute to our success as a business. Unfortunately we also know that the cross-functional nature of our model doesn’t resonate with everyone. Cheers, James

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5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Dynamic fast modern company with lots of opportunities to learn modern tools.

Cons

Modern fast companies often require occasional uncompensated overtime and rapid changing priorities

1.0
2 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The industry the company is in has potential.

Cons

After a decade, many basic processes are still not standardized. Simple tasks that should be easy elsewhere take unnecessary effort here. Mid-level managers form cliques, handling conflicts by forcing the more reasonable side to back down. Double standards are everywhere. People who don’t do the work tend to oppress those who do. Managers have a shallow understanding of both the work and people, resorting to bullying those who are kind while avoiding confrontations with the strong or rude. There's a constant manpower shortage, and higher-level issues are often dumped on lower-level employees, but salaries and promotions don’t reflect this. Meetings are mostly for show—employees are only allowed to ask trivial questions or praise each other. If you bring up real issues, they’ll either ask you to fix them yourself or tell you to stay quiet. Layoffs have been frequent over the past year, mostly targeting decent employees who won’t cause trouble or those who dare to speak up. The company is rigidly hierarchical, both in title and race. Middle managers give speeches as if they’re important figures, which is laughable. The quality of employees has dropped, and management is full of holes. Issues in old negative Glassdoor reviews remain unresolved to this day. The tolerance for toxic employees and the chaotic management have left good employees discouraged—they either find excuses to leave or simply cut down their productivity. As one one-star review said, this company needs a complete overhaul, not just minor tweaks.

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