21 Jan 2026
Heidelberg Materials Response
2moThank you for taking the time to share such detailed feedback. We’re sorry to hear that aspects of your experience did not meet your expectations, and we genuinely appreciate your honesty.
Your comments about feeling left alone without sufficient support, particularly when help was needed, are concerning. Effective leadership and accessible guidance are essential, and we regret that this was not reflected in your experience. We will ensure that your feedback is shared with the relevant teams so we can better understand where these gaps occurred and how we can strengthen our support structures.
We also acknowledge your concerns regarding overtime expectations, cost‑saving pressures, and limited investment in crushing and screening plants. These are important operational matters, and your perspective will be valuable as we continue to review our processes and long‑term investment strategies.
Finally, we appreciate your advice regarding leadership appointments. Selecting the right people for the right roles is critical to our success, and your feedback will form part of our ongoing evaluation of management development and selection practices.
Thank you again for providing this insight. Feedback like yours helps us identify areas for meaningful improvement.