Customer Service - Anonymous employee Healthgram Employee Review

1.0
27 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work Monday-Fridays, and off holidays

Cons

High turnover, inconstant protocols, not sure who to report to, training

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Healthgram Response
6y
Thank you for your input. Our customer service supervisors have put in a considerable amount of work ensuring our training program is thorough and offers a good balance of classroom instruction and on-the-floor experience. We value consistency in our processes; the Employee Management Tool remains available to clarify job responsibilities, schedule, and even direct report. We are sorry to hear that your experience regarding direct report was confusing.

Explore other reviews about Healthgram

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team, job security, challenging but rewarding

Cons

Nothing major for cons - overall great place to work

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Healthgram Response
2d
Thank you for your review. We hope you continue to enjoy working at Healthgram!
5.0
22 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Amazing people Stable eatablished company Strong sense of purpose Fun company culture Internal promotions

Cons

none that come to mind

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Healthgram Response
6mo
We are glad to hear that you've enjoyed your time with Healthgram over the past decade!
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