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Healthcare Services Group

Engaged employer

If you like to be micro managed...apply HCSG - Manager Healthcare Services Group Employee Review

1.0
4 Jan 2013
Recommend
CEO approval
Business outlook

Pros

It's paycheck-thats all....that you have too work far too long and hard to get. Forget about taking care of patients or residents...they are no where near the importance of the almighty buck

Cons

This company is so tight, they'd step over a quarter to pick up a nickle. They offer vacation time...then tell you use it or lose it...if not used by the end of the fiscal year, they take it away. They call it a gift not earned PTO. Then to top it off, they won't let you can take more than 2 days in a given payperiod. Payroll....always wrong, people not paid correctly or do not get a paycheck --even when they have been working for them for months or years. Suddenly HCSG just forgets to pay them. Often HCSG will expect you to do your job and fill in at another location.....but if you are salary, then you are doing it out of the goodness of your heart, definitely not for compensation. Then there are the reports...reports and more reports. And the report format, type, frequency will change ...sometimes weekly. I love the way the company advertises on their web site that they offer excellent benefits. Really...I say again REALLY? Not eligible for health insurance until you have been with the company for a year. Then try paying the exorbitant cost for the health insurance....may take your whole months income just to get fair coverage for yourself. You will find better on your own without their 'group' discount. No 401K...but after a years service they might let you buy stock in the company. If you make a paperwork mistake with a new employee....say they sign on the line below 'sign here'.... and should have signed above the line.....Home office will throw the entire package away, never inform you so you wait and wait for the company to approve the hire. But please DO NOT call the home office. They won't speak to you, as you a just a peon----even if you are a manager, regional or district. If you send in paperwork for direct deposit (mandatory) and there is a mistake (even if they transpose the numbers and create the mistake), they will not inform you or your manager....they say they are just too busy. POOR POOR COMMUNICATION in all aspects of this company. My advice...keep searching.

Explore other reviews about Healthcare Services Group

5.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helps develop responsibility and discipline

Cons

Often requires night or weekendshifts

4.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A Properly Managed Account with good Upper Management support can reward an Account Manager with 5 day work weeks and weekends off. The Mission Statement, which could be distilled down to Do your utmost to serve your Clients, Residents and Employees and Make this world a better place, resonates with me. I've read a lot of negative reviews basically saying HCSG Upper Management overburdens Lower Management and Hourly Employees withdemands that are impossible to meet. But I have not experienced this. Far from it. Thus far, everyone in my own upper management line has demonstrated the opposite, they are all eager to prioritize "rescue missions" to ease the pain of managers who are short staffed for example, by jumping in to help their Account Managers Personally. I would say, if dumping excessive work or educational demands on Lower Level Managers and Employees is or was a real issue at HCSG and explosive attrition was ever a problem as a result - my upper management Team is PROACTIVELY Demonstrating the RIGHT way to fix and run things and I applaud their effforts whole heartedly.

Cons

Any Manager whose focus has always been on Problem Solving / Trouble shooting will always have much to say when it comes to making things work the way they should in a not so perfect world. To share everything I am personally involved in fixing and everything I intend to fix would potentially give the wrong impression of this company as a whole. Every Location, has a different story to tell with it's own inherent issues, and I have not been with HCSG long enough to comment on Nationwide Management patterns. I assume any Management Deficiencies in the past that may have resulted in High job dissatisfaction and turnover rates have been addressed and Employee Corrective Actions have been applied to the mid and upper Management team just like they would be and are to lower management and hourly employees. That is my assumption. And if it turns out that upper management is detatched and non sympathetic with the real life issues caused by overburdening lower level employees with impossible demands, I would cite that as a Ginormous "Con" with intense heat and passion because that would be a persistent pattern that contradicts the often stated Corporate Mission with blatant hypocrisy.

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