Member Services - Anonymous employee HealthPartners Employee Review

2.0
6 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great benefits. -Co workers are very nice and easy going. -Supervisors are very easy to talk to and are very proud of their work.

Cons

-The job is difficult, a bit too difficult for the starting pay. -Other projects get add on to your load of work even when you have not even grasp on to the customer service portion of the job. -The walk from the parking lot to the building takes about 4-5 mins if you work later. (Bloomington headquarter) -The outside area around the building smells really bad. -Peers who has been there for a while can not really help new employers when needed due to their tasks that needs to be done and constant phone calls. -Members can be very rude. -Micro managed. -No good PTO due to seniority having the first chew at pto requests. -You have to work on holidays.

Explore other reviews about HealthPartners

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work/life balance, benefits, salary, managers, culture, purpose, human-driven goals, integrity, engagement, teamwork, compassion, health. Working from home for 5+ years has improved anxiety, wellness, and life balance. Not all jobs can be done remotely, but for those that can, it is a priceless benefit it itself to be able to be productive & undistracted. My team collaborates wonderfully all day despite the distance - they feel like family to me. I love the focus on improving the community. I love the integrity - HP actively fights racism, sexism, bigotry, bullying, & has been going out of its way (especially in the last 5-6 years) to continue to fortify its culture and create a truly diverse workplace. It's paying off. 15 years ago mid- to high-level teams were mostly Caucasian, and today, the teams I collaborate with at senior and mid- levels are culturally/religiously/racially diverse, gender balanced, welcoming, and always include differently-abled colleagues. I really love my job and with 20+ years at HP in many roles (at 3-4 levels), I know the culture well enough to state these things with complete confidence.

Cons

More work than workers! But for me this is a "pro".

4.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a pretty good work environment. Generally positive.

Cons

The different parts of the company (Health Partners and Park Nicollet) are having difficulty integrating. Park Nicolet appears to be openly hostile to Unions. It makes for awkward work conditions, as you're likely to have to juggle multiple different instructions and workflows. This also causes conflicts when it comes to managing things like PTO or work assignments. Plan on on-the-job training. HP's only training is corporate videos, which are painfully inadequate.

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