Great Product, Political Culture - Operations HealthEquity Inc. Employee Review

3.0
22 Nov 2024
Recommend
CEO approval
Business outlook

Pros

HSA product is best of class. They have a great business model with diversified revenue streams. Good benefits.

Cons

Many teams are very political. Culture often pits one team against another. I was actually told at one time that I got along too well with my peers - the senior leader who said this to me wanted me to create conflict rather than find collaborative ways to address issues. (That senior leader is no longer with the company, so I give credit for that.) Pay was below market averages, but equity grants were generous.

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HealthEquity Inc. Response
1y
Thank you for taking the time to share your thoughts! First and foremost, we deeply appreciate the contributions you made during your time at HealthEquity. We take pride in our product and its power to make a meaningful difference in people's lives. We’re sorry to hear about your negative experience with a senior leader. We encourage open dialogue and hope you were able to share this feedback with your People Business Partner before departing. Fostering collaboration and celebrating our people are core to our values, and we remain committed to those principles. Wishing you all the best in your future career endeavors!

Explore other reviews about HealthEquity Inc.

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
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