Problem solving role - Partner Service Analyst HealthEquity Inc. Employee Review

4.0
6 Oct 2024
Recommend
CEO approval
Business outlook

Pros

This role requires great understanding of processes, and proactive, comprehensive collaboration. You must have strong problem solving skills

Cons

Pay could be better, internal career growth is not intuitive and not supported by team. You have to work hard to carve your own path.

avatar
HealthEquity Inc. Response
1y
Thank you for leaving a review of HealthEquity. We appreciate your insights into the skills required for the role and your suggestions for improvement. We hear your concerns about career growth and onboarding support. We’re working to enhance career development options and provide better training and internal promotion process. Your input helps us improve, and we’re grateful for your efforts.

Explore other reviews about HealthEquity Inc.

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, growth trajectory, work alongside good humans, constantly growing and developing.

Cons

Remote environment. Need to find opportunities to informally get to know your colleagues.

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, perks, remote work, unlimited PTO, and stock options.

Cons

Unfortunately, what has happened with most companies that grow too fast has occurred here. Too much focus on sales and marketing, and diminished focus on retaining clients or making sure new technology and processes are properly trained. Because of miscommunication and a lack of training, it's impossible to get help from other departments without a ton of pushback. Management would rather blame employees for problems than examine why processes aren't working properly. They now want all roles to sell product, even though that is not in their job descriptions. I wish HR would be more involved in how management speaks to employees because it's incredibly unethical and problematic every time we have a meeting. Whoever the C-suite is listening to on how to be good leaders should be fired, because they are taking a page out of every toxic workplace stereotype, instead of looking at how things can be ethically and properly fixed. There is no focus on clients or employees anymore, just getting more money.

5
See reviews by: Helpful|Rating|Date|All