"What they don't want you to know" - Anonymous employee HealthEquity Inc. Employee Review

2.0
16 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall the company seems to be a happy place with a good culture, and a lot of nice perks. I know there are many departments and employees that will be satisfied to work here.

Cons

There is room for much improvement in the Technology area of this company. If you are a technology professional looking for career pathing and a fair, ethical environment, you may want to keep looking. This company tout’s promotion from within, but what they don't tell you is that won't happen unless you are part of the “friends” circle which goes all the way up the chain to the “C” level. Friends outside of the company will be hired over qualified internal candidates. They won’t give the budget, resources, or necessary tools to get the job done, but they expect perfect results. Don’t worry if you can’t get this impossible feat done if you are part of the circle, but if you’re not…. expect to be publicly flogged. Go to your manager, they will sound sympathetic, but nothing will change. Go higher up or to HR, same result. They will give your name and grievances to your manager with a promise of no retribution, but then you have created an even more difficult situation for yourself. This company actually holds departmental meetings to “coach” employees on how to answer NPS or employee surveys so their scores will look better. Ask them about it and they will tell you it’s just so you understand how to fill out the survey, but ask anyone in the room and that is not the case. This is highly unethical.

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HealthEquity Inc. Response
8y
Thank you for your review of HealthEquity on Glassdoor. While I am disheartened to read your review and experience with HealthEquity, we are appreciative when our team members provide meaningful feedback so that we can best learn and take action. I personally know that our Technology leadership takes all feedback very seriously and is committed to taking action on feedback to make a better experience and working environment for all team members. There has already been action in place regarding this feedback. The Ethics Hotline has an incredibly thorough review process to ensure that any issue voiced through that avenue is taken with the appropriate level of seriousness. There is no manipulation or discrediting of any issue reported. I would encourage all team members to work with leadership or People Team to ensure they have a sufficient understanding of the reporting procedure process. Thank you for your review and contributions to HealthEquity.

Explore other reviews about HealthEquity Inc.

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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