21 Mar 2020
Health Catalyst Response
6yThank you for sharing this feedback, and thank you for your commitment and contributions for these past 5+ years. I'm grateful to have you as a teammate, and I'm happy to hear of the many positive aspects of your experience over the past several years. Thank you for your kind words. We do care deeply about each team member and we'll work to keep team members at the center of our efforts as a leadership team. I also empathize with your feedback about high expectations and heavy workloads, which I believe many team members are feeling especially right now as we work to be responsive and helpful to clients in their COVID-19 efforts. I do hope that you and other team members will have opportunities for renewal and rest both along the way and after some necessary spikes in activity. I also appreciate and agree with the challenge of frequent reorganizations. We try very hard to batch these changes together as part of our annual planning process, and then minimize changes outside that cycle. But even an annual cycle that includes changes can be meaningfully disruptive. As you pointed out, we are also trying to be responsive to a dynamic environment and to keep up with the growth of the company as well. These are difficult balances to find, and I know we don't always find the optimal balance. But we'll keep striving to, and hopefully get better and better over time. We'll also continue to be transparent and keep team members as our #1 priority in support of the company's mission. Thank you again for your many years of contributions to that meaningful mission! Best, Dan