10 Aug 2018
Anonymous employee
Health Catalyst Response
7yThank you for sharing your experience here on Glassdoor. I'm encouraged by the positives that you shared, and I appreciated your feedback on areas where we can improve. Regarding cross-functional visibility to the big-picture and to other areas of the company, we'll try to provide more of these kinds of venues. One great venue is our Healthcare Analytics Summit, where there's a product demo available for every product line, and we record many of the sessions, both keynote and breakout sessions, for team members to access afterwards, if you're not able to attend HAS. Also, we're going to try to get better at sharing, in every ATM meeting, a product demo as well as an outcomes improvement vignette, to help every team member have visibility to these things.
Regarding "ease of use" of our products, this is also a real area of focus for us moving forward. I was visiting yesterday with Andrew Frueh (our Director of User Experience in the Tech organization) and was really excited to hear that they have proactively organized usability testing for essentially every product line to occur in conjunction with our Healthcare Analytics Summit in two weeks. This will be really helpful, and hopefully something that we make a permanent part of that annual event. Andrew and his team are really gifted and I'm excited to see their influence positively impact the usability of our software.
Thank you for your enthusiasm and commitment to Health Catalyst. I'm grateful to have you as a colleague!