The bad immensely outweighs the good - Anonymous employee Headspace Employee Review

1.0
20 Apr 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Lovely group of people to work with on the day-to-day - Every other Friday off (tbd if this continues) - Benefits

Cons

Intuit Executives: Too many people from the same background and industry - lack of diversity in experiences, disregard for Headspace company culture, no vision, creating a steep, hierarchical organization. They hold control, but they have proven to not be leaders. Career Path: There is no path. You work hard and unless you’re a squeaky wheel that has excessively managed up to executives or you threaten to quit with a competing offer, hard work is not rewarded. Chaos: The constant executive strategy pivots, reorgs, attrition, secrecy and lack of communication have left teams exhausted and unfulfilled. Prioritization: Short term wins are constantly prioritized at the expense of long term strategy If you’re considering joining Headspace and looking for more than opinions, here are some stats/facts. - The VPs of Product, Marketing, Design, Technology, People, and B2B have all quit or been fired in the last year. - Glint: Lowest rated areas of the company, Decision Making, Communication, and Performance Evaluation. - Employees can only work remotely from Georgia, Texas, Florida, North Carolina, California, Washington, Maryland, and New York. BUT if you are an executive you may get special treatment (Illinois or international move to London). - Ask to hear more about the survey on employee burnout.

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Headspace Response
5y
Thank you for sharing your candid feedback here. I'm really sorry to hear your experience has been mixed with challenge - Like many organizations, we will always have room and opportunity for improvement, but please know we are actively working on these areas over time and are committed to change. I have very recently stepped into leadership of the People Ops/HR side of P&P in the last couple of weeks, and will be focusing on some of the areas which you have spotlighted, namely: Our remote working approach, and how we most effectively scale into new states as the organization grows and business cases permit. In the next few weeks we are set activate a very clear and transparent Total Rewards Strategy which will add more clarity and support everything from role leveling to career pathing, enabling people leaders in understanding how best to navigate team members in and through our planning, performance, pay & promotions cycles. Following our most recent employee engagement survey, leaders have and will be coming together across the org to take critical action around our Top 3 areas of focus of employee feedback (Performance Evaluation, Decision-Making & Communication). Which I hope will truly start to organically address some of the more adverse and challenging experiences you've outlined around direction and communication. We will also continue supporting managers and employees with identifying the most critical areas of functional focus, and creating (more consistent, org-wide) enablement and protection of our daily 10am meditations, daily 3pm Mindful Breaks, Bi-Weekly No-Meeting Fridays, and Bi-Weekly MINDay/Company Day-Off. We know some teams are great at this, and some are on the road to doing better - continuing to find and keep a balance here will be key. Many thanks again for your honest feedback! SP Simon Perry Senior Director, People Operations + Places

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