Pros
The customers were all local and I formed lasting bonds with people in my community. I loved being extra helpful to all of the seniors on their discount day. They always had interesting things to tell me and were very appreciative of my work. The work hours were very flexible as long as you were not taking off holidays and requested 2 weeks in advance. I love their focus on pleasing the customers and giving employees authority to actually be able to help customers if something goes wrong and if you are in over your head you can always get a manager.
Cons
The management was ultimately their downfall along with hiring some really dumb workers. It is what makes a place like Harris Teeter a temporary job. While some workers always had your back. The mismanagement ultimately made me have to go through training twice after getting back from college. After they mishandled my educational leave form. I was forced to resign, despite me handing my form directly to my boss. Since my boss moved on he never turned it in and management at Harris Teeter just told me that there was nothing they could do. There was a high turnover of employees that made it difficult to create a strong bond with a boss. All of the best bosses always transferred stores. When I was absent I felt like customers were not fully cared for and the experience varied greatly based on who was working.