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Harbor Freight Tools

Engaged employer

High pressure sales with zero reward. - Sales Associate Harbor Freight Tools Employee Review

1.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Pay, starts at 15. Managers make 22+ Benefits (PTO/Paid Sick) Customers (most of them are nice)

Cons

Management, from top to bottom. Pushing high pressure sales and offering the people who make them zero incentives or rewards. Your managers and supervisors get a bonus for the sales YOU make. District management sets unrealistic goals and will term you faster than you can blink if you don't meet them. Hiring is very favoritist. It's not what you know, it's who you know and how well you know them.

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Harbor Freight Tools Response
1y
We always welcome the opportunity to receive feedback from our hardworking Associates, and we are grateful for all that you do. We value people above all else. We value who you are, what you’ve experienced, and how you see the world. We know that our differences make us stronger and that high-performing people with a shared mission and values make us a championship team. Harbor Freight is an equal opportunity employer, and we believe in treating everyone equally, fairly, and with respect. We strongly urge you to share your concerns with your HR Partners. Thank you for your continued hard work in Bastrop, LA and we will share your comments with senior leadership.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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