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Harbor Freight Tools

Engaged employer

Good retail company - Sales Associate Harbor Freight Tools Employee Review

4.0
17 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Decent starting pay with good full time benefits. They tend to be fairly relaxed with most things and you don't need to be a tool expert to start working there.

Cons

Like most retail hours can be very inconsistent at least in regards to work life balance. Some months I swear I got a close/open every week. It can wear on you but might just be my store/expectations. Pay raises happen on a regular which is nice to not have to ask for a raise but on the flip sometimes raises are laughably low. I think my first raise was like $0.19 an/hr increase. They were like "oh you'll notice it on your paycheck " lmao. Also like many other companies w/ the quarterly review no one gets above a 3(out of 5) no matter how hard you work & just too many factors often outside your control that determine how much your raise is, so it's like why work hard at all? Also advancements are available but w/usual office politics you're usually better off moving up in another store vs your native one

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Harbor Freight Tools Response
2y
Thank you for your detailed feedback. We value people above all else and we value and respect the unique perspective you bring to our team. It is important to us that our Associates can enjoy a healthy work/life balance in a supportive environment where they can grow and develop. We want you to know that your feedback is important to us as it will help us in our efforts for continuous improvement. We urge you to reach out to your HR Partners if you have any concerns to discuss. Thank you for your continued hard work in Manassas, VA and we look forward to seeing you grow.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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