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Harbor Freight Tools

Engaged employer

At the end of the day, it's a retail position. - Senior Sales Associate Harbor Freight Tools Employee Review

1.0
11 Jan 2023
Recommend
CEO approval
Business outlook

Pros

High pay rate compared to the rest of the industry. Decent paid time off accrual.

Cons

Poor support from management staff. Scheduling seems random and thrown together at the last minute, many weeks the schedule for the following week is not posted until the absolute last day. Understaffed at almost all times creating a stressful environment. Unrealistic sales goals which are completely unobtainable unless underhanded methods are employed. Basically any other draw backs of working in retail. It is a volatile industry which provides little to no support from higher management and provides you with a horrible work/life balance.

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Harbor Freight Tools Response
3y
Thank you for taking the time to share your experience with us. We always welcome the opportunity to hear from our hardworking team. Here at Harbor Freight, we are committed to building a work/life balance, and we believe in providing respectful schedules for all our Associates. Our goal is to build a great place to work, and we highly encourage you to reach out to your HR Partners to discuss any concerns or you may email me at culture@harborfreight.com. Thank you for your continued hard work and we appreciate your feedback.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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