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Harbor Freight Tools

Engaged employer

Cashier. Sales associate. - Anonymous employee Harbor Freight Tools Employee Review

2.0
17 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Commission. Paid time off. Extra hours.

Cons

They ask too much from you. They always want to you sell and sell. Sometimes customers get annoyed and cashiers are the ones to take the backlash because we have to ask them so many questons. Management is mediocre to say the least. They're always in the back and hardly in the front, so when you call them for help in the front they take forever.

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Harbor Freight Tools Response
11y
Thank you for your input. We appreciate your candor and are happy to hear you enjoy the perks and benefits that come with your position. We also appreciate you voicing your concerns and we'd like to hear more. It's important to the company that the work environment is positive and productive for everyone. That being said, we urge you to reach out to your HR representative for a resolution. Or, if you'd like to expand and share your thoughts anonymously, please call our HFT Outlet Hotline at 1-800-693-8377. Thank you again.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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