employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged employer

Not worth it - Store Manager Harbor Freight Tools Employee Review

1.0
7 Sept 2021
Recommend
CEO approval
Business outlook

Pros

The benefits here are great.

Cons

No work life balance. Company’s logistics of getting freight to the stores causes most of the problems. Always short handed because of company’s attendance policies. HR will not let you hold someone accountable for multiple offenses. But they will terminate someone on a 1st offense of lesser merit. At the same time all upper management above store level mange out of fear and compliance instead of trust and commitment. No matter how good of a job you do, how hard you work, or obstacles you over come, you never get told you did a good job if you are lucky you will here it on your review.

avatar
Harbor Freight Tools Response
4y
Thank you for dedicating over 4 years of your hard work. We rely on all our associates to bring value to our hardworking customers and we’re thankful for all you do. At Harbor Freight, our goal is to be the best place to work and your feedback will help us do that. We are committed to improving at all levels, including management. We understand that our culture may not be the right fit for everyone but we pride ourselves on creating an environment where our associates have the opportunity to flourish and succeed. We are committed to creating a work/life balance for all our associates and we highly encourage our associates to reach out to their HR Partners if they have any concerns to share. Your comments will be shared with the appropriate HR Partners. Thank you for your hard work in Duncanville, TX and we wish you the best in your career journey!

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

See reviews by: Helpful|Rating|Date|All