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Harbor Freight Tools

Engaged employer

Love the company and growth- needs balance - Anonymous employee Harbor Freight Tools Employee Review

5.0
13 Jun 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company is growing and forward focused. Dedicated to processes and improving execution and needs to balance this by not outgrowing its people. Store team works hard and successful managers are active in everyday operations.

Cons

Company is too operationally focused. Pay needs to be evaluated for experience, off hour shifts. Workload is too much at one time for stores. Company holds stores to standards without providing proper support ( trucks are never right and don't get better, no consideration for conditions, schedules change too often). HQ does not listen and there is not a true open communication culture...very disappointing.

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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