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Harbor Freight Tools

Engaged employer

You Guys Are Lying - Sales Associate/Customer Service Harbor Freight Tools Employee Review

1.0
10 Feb 2014
Recommend
CEO approval
Business outlook

Pros

If you work 40 hours, they give you pretty good insurance. You get your PTO & Sick time in two different buckets. If you are well liked they will work with you on anything. The store gets pretty busy in the summer so the shifts fly by. You get to make long life friends. For the record: I resigned from this job.

Cons

Ok, I started working for this HFT in 2010. The first 8 months into the year everything was great. Everyone from my store had full-time shifts, we all got along as a little family. Then we got a new store manager. I really liked him as a person & saw no threat the first 3 months into his promotion. At first he didnt really change our schedules much, but during the holidays I started to see less hours on my schedule & that was the same for ALMOST everyone. Then I started to noticed that he would give hours to the people he became buddy buddy with. I brought alot of different situations to my store manager attention. Nothing ever changed and one year I was told that because I don't have responsibilities such as raising a child that I didnt need the hours. I went and spoke to the auditor of the store and explained to him why some transactions did not make any sense, nothing changed. The people who he gave 40 hours & benefits were the same people misleading our customers into believing the warranties for our products were free. They would skim a little off the total and add to equal the same amount but include a protection plan. I remember the first Thanksgiving ever that HF was open. My store manager posted a sign asking for help on that day, he needed only 5 people. No one signed up, so out of the kindness of my heart I did and got 4 more people to join. He then announced that who ever signed up would receive time in a half pay. Ten more people signed up, and he decided to pick out of those 10 people instead of the employees who really wanted to work.

Explore other reviews about Harbor Freight Tools

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

love it best place to work

Cons

no cons nothing to complain about

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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