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Harbor Freight Tools

Engaged employer

A company that doesnt live up to its pillars and doesnt care about it's people - Store Manager Harbor Freight Tools Employee Review

1.0
2 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Great product but they fall short on taking care of their people

Cons

Dishonesty with upper management. No support. No work life balance. Poor pay

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Harbor Freight Tools Response
6y
Thanks for sharing your experience with us. Harbor Freight Tools values people above all else, and we believe in living by our Core Values, especially treating everyone fairly, reasonably, and with respect. If any associate ever feels otherwise, we encourage them to reach out to their HR Partner or our HR Hotline for additional support. Harbor Freight is committed to continuously improving our stores, which means learning as we grow and listening to our associates every step of the way. We greatly appreciate all your hard work and your contribution to our success. We wish you the best in your future career!

Explore other reviews about Harbor Freight Tools

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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