Pros
Great benefit package and paid timeoff. But that's where my good experience ends.
Cons
Constantly being told to bully customers while I'm being bullied, management changing the rules to suit themselves, constant lack of personnel makes it impossible to get time off. When you put in a complaint about the management it is ignored or brushed off completely or made to look like your own fault which constitutes bullying. I'm all about making a sale but I'm also all about a great customer experience. I want my customers to feel like I've helped them, not like I've asked for their first born child! If a customer tells me no and does not respond positively to my one or two rebuttals i should not be getting management in my ear piece telling me to bully them more. We are selling tools, not used cars!