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Harbor Freight Tools

Engaged employer

It's ok, the benefits have declined and the company has drastically changed over the years. - Assistant Head Cashier Harbor Freight Tools Employee Review

3.0
15 Sept 2012
Recommend
CEO approval
Business outlook

Pros

Work-life balance is excellent. Moving up the ladder is easy. Make extra from spiff/commission from selling ESPs, and ITC memberships. Management staff is willing to work with the associates.

Cons

Customer base is composed of poor, classless, uneducated, smelly, old and mexican customers. The POS register system is based from the early 1980s and won't be upgraded until Mid-2013. The old registers have many issues that will slow the register lines down. Holiday pay use to include 13 holidays back in 2006, now only covers Thanksgiving and Christmas. High employee turn-over rate due to limitation is hours thanks to the 20/80 rule (20% full time, 80% part-time). Hiring manager will hire incompetent slugs that will waste the company's time will take a while for HR to fire that employee even though we live in a "fire at will" state.

Explore other reviews about Harbor Freight Tools

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very simplified processes. Step by step.

Cons

No room for creativity. Just run the play

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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