NA - Kitchen Staff Hamilton Urban Core Employee Review

The clients are amazing and some of the staff are great

The management are confusing and disorganized- often give contradictory instructions. Expectations are completely unreasonable and managers don't listen when you try to explain you're struggling- they just flip it back to you and how it's your fault. The staff are really catty, everyone is waiting for you to slip up so they can report you to the manager. Certain staff get preferential treatment. Some staff are straight up bullies and get away with it. Lots of racist staff members too. Barely any training on actual tasks of the job and no supervision. You'll only see the managers when there's negative feedback. Despite being hired to be a housing worker, settlement worker, social worker or whatever the majority of your time will be spent on event planning.

Nice staff, who all deserve more respect and more money. But majority leaves for their physical and mental well being

I should have listened to myself at the beginning with the flags. Told myself it was okay because it is great work experience. Work load is so heavy everyone works on their lunch breaks, at home or stays late. This population is more complicated and has a bigger need. Already taking lower than industry pay to help the good of the community. There is no lieu accommodations here though. Benefits arent much. Im happy to work extra if I get something out of it. The next big red flag is them claiming I have to pay for my benefits. And I have to retroactively pay for their mistakes. Their lack of communication is their biggest flaw. The lack of communication is everywhere. One day it will all get cleaned up there I hope. But when I started I commented on this and when I left I was still commenting on it. I have no doubt the clients notice it also.