Pros
I felt at home when I was hired at Hamilton. Everyone at corporate was welcoming and supportive. The CEO is an excellent and very approachable leader. Ecompass was programmed with great features and easy to use. Corporate support responded promptly when support was needed. IT was excellent and on-boarding was prompt (with the exception of HR) Truly servant leadership.
Cons
Poor to almost non-existent training. Rates are about 1% higher than competition. Lost few loans due to noncompetitive rates. Equipment was old and heavy. On-boarding with HR was a pain because the on-boarding package comes in bits and pieces, some forms had to be notarized and filled out with wet ink, others could be e-signed, some had to be faxed. It was a confusing mess. Branding, logo, marketing material, etc. was very outdated, non-catchy or creative. It looked like marketing material from the 90's. Business cards were way TOO BUSY.