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Halo Service Solutions

Engaged employer

Unfulfilled Potential Amidst Poor Management - Account Executive Halo Service Solutions Employee Review

1.0
26 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Career Opportunities: Halo implements a 'Sky's the Limit' policy, encouraging both lateral and vertical movement within the company. This flexible approach allows employees to explore diverse roles and advance their careers in various directions. Travel Opportunities: Halo offers extensive travel opportunities, allowing employees to travel internationally to conferences and offices to work with a wealth of individuals across the globe. Partnership Opportunities: Due to rapid growth Halo have been able to partner with some very exciting opportunities in recent years, including Formula 1 and Premiere League teams. Employees are often able to reap the benefits of this with merch and exclusive news.

Cons

Poor Management: The most significant issue is the poor management. Employees are consistently told they should be intrinsically motivated, yet are not provided with clear targets or metrics to achieve success and progress. This lack of guidance leads to widespread confusion and frustration. Chaotic Culture: The company's culture is often justified by the tagline 'The Halo Way,' which is used to excuse inappropriate behaviour and organizational disarray. The company only hires graduates, and at times it seems this is to capitalise on naivety and inexperience. This results in a work environment that lacks professionalism and structure. Boys' Club Mentality: There is a pervasive boys' club mentality that significantly affects workplace dynamics. This results in favouritism, with key projects and promotions often being awarded based on personal relationships rather than merit or performance. No Commission: Despite being a sales-based role, there is no commission structure in place, which demotivates employees who thrive on performance-based incentives. Lack of Inclusivity: The company lacks a genuine commitment to diversity and inclusivity. Female employees and those from minority backgrounds frequently feel marginalized and excluded from important conversations and opportunities. Harassment: Reports of harassment are not taken seriously. Management tends to side with senior male employees. Lack of HR: There is no HR department and no plans or desire to hire anyone for this role despite the size of the company. There is a troubling tendency within the company where issues raised by employees are often dismissed if "two or more people laugh" at them, undermining the seriousness of legitimate concerns and contributing to a lack of a respectful and supportive work environment. Lack of Accountability: There are occasions where behaviour that would typically lead to termination in other companies is tolerated, which raises concerns about accountability and the standards of professional conduct upheld by management. Individuals involved often receive minimal to no consequences and are sometimes promoted internally after the issues dissipate. Office Location and Remote Work Policy: The office is located in Suffolk, with a strong emphasis on daily in-person attendance. As a result, employees are gradually moving towards the City for better opportunities. The company is increasingly restricting the ability to work from home, which is causing dissatisfaction and prompting many to seek employment elsewhere.

Explore other reviews about Halo Service Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Halo has a very supportive community with excellent training and plenty of opportunities for growth. Love working here!

Cons

Priorities can shift quickly, which may feel overwhelming if you prefer a slow or highly structured workflow.

1
1.0
2 Mar 2025
Recommend
CEO approval
Business outlook

Pros

They give you a salary

Cons

-Extremly poor work culture. If you enjoy someone looking over your shoulder constantly, people tracking everything you do in the system and no resources to gain any valuable skills this is the place for you. You are basically a IT support technician who answers calls all day and is just another number in their system. Crazy amounts of favoritism- they say training is 6 months but won’t take you off support unless you are besties with the GM. On top of that the GM writes off people being unhappy in the company and trying to voice it as “gossip”. -This is just another company taking advantage of undergrads trying to find employment and making the role and company sound amazing when in reality you are just a support slave. -No benefits unless you take out of your salary. Promises retirement account in contract but never delivers. “Company Lunches” you are expected to be clocked out and pay for your own food a majority of the time; this says a lot about culture and caring for your employees wellbeing. Stay away! A company this big should have much higher standards for their management choices and approach to culture/employee wellbeing.

8
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