Pros
Honestly the best part of working there was the discount and my coworkers
Cons
HPB claims they take everything when purchasing your books. They do take everything, but most of it ends up in the trash. You have to lie to customers at the buy counter every day about where their books are going. The management is a joke. The manager will talk down to you, yell at you, and make your life hell. She is a pushover who only cares about making upper management happy and will throw her employees under the bus any chance she can get. Management likes to throw a band-aid on a problem instead of actually fixing it. Management can not handle any sort of criticism. On multiple cases by multiple employees management has tried to guilt employees and play victim. Walking on eggshells was a common feeling in the workplace. Management can not separate life from work. Books were stacked so high on counters and in walkways. MULTIPLE employees have had books fall on them due to a lack of safety. Fire exists were blocked violating OSHA. When upper management showed up, we had to sweep everything under the rug and pretend we weren't drowning in books. HPB loves to cut corners. They would staff as little people as possible, have you work on a counter for 95% of your shift, leave you no time to shelve your section, then get frustrated when you didn't shelve as many boxes as they wanted you too. When Covid -19 happened and 2/3 of employees were let go we were told we would hear from our manager regarding benefits, and gathering our things from the backroom. Management NEVER called. Multiple employees had to call the manager to get information on insurance and collecting their things. Chasing down the manager is a common game.