Great culture and people, but pay could improve - Anonymous employee HUB International Employee Review

4.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, great people, and anyone can bring in business and get commission

Cons

Pay unless you’re a producer is not great. A little fragmented - different regions operate so differently

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HUB International Response
1w
Thank you for sharing your experience! We are glad to hear that the culture and people have been a highlight for you, and we love that our commission structure creates opportunities for team members across the board to bring in business and be rewarded for it. We appreciate your feedback on base compensation and regional consistency as these are areas we continue to evaluate as we grow. We are grateful to have you as part of the HUB team!

Explore other reviews about HUB International

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee oriented, easy to advance

Cons

Office not very well maintained and outdated

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HUB International Response
2d
Thank you so much for the great review! We're thrilled to hear that you find HUB employee-oriented and that you've had opportunities to grow in your career here, that's exactly the kind of environment we strive to build. We also appreciate you flagging the office maintenance concerns. We'll make sure that feedback gets to the right team so we can look into it. Thanks again for being part of HUB!
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
3w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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