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      HGS

      Engaged employer

      HGS reviews

      Burn Out - Customer Service Representative HGS Employee Review

      2.0
      25 Apr 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home The training The benefits

      Cons

      This company does not care about your well being. Good luck requesting a day off for a scheduled medical appointment. Even if you follow their rules for requesting a few hours off they will deny your request! If you have no choice but to call in late or absent you will get fired. If you are sick with pneumonia and literally can’t do your job, you will get fired!

      avatar
      HGS Response
      1y
      Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      4 May 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      12 May 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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