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      HGS

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      HGS reviews

      Toxic culture - CSA - Customer Service Associate HGS Employee Review

      1.0
      5 Feb 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing to write home about.

      Cons

      Wouldn't work with the union to keep staff employment safe, will do what they can to get rid of experienced staff. Kept pushing more work onto staff without financial incentive. When senior staff left in droves demanded we train new staff when the training staff left.

      avatar
      HGS Response
      1y
      Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We want to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      4 May 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      12 May 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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