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      HGS

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      HGS reviews

      Toxic Work Environment - Customer Service Representative HGS Employee Review

      1.0
      30 Nov 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      100% Work From Home during the Pandemic

      Cons

      Toxic Supervisors, systems are not as reliable as they can be, low compensation packages with varying rates especially compared to fresh grads which happens to have higher rate than what I received considering I already had experience in the industry.

      avatar
      HGS Response
      1y
      Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      4 May 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      12 May 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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