Its been good so far - Customer Service Representative HGS Employee Review

3.0
28 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Provided a lot of training

Cons

the hiring process was somewhat rushed. I did not know what my work was actually about until the first day of training

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HGS Response
5y
Thank you for sharing your feedback. All through the interview process, we are focused on realistic job expectations and previews at every stage. Having said that, during these uncertain times, we are proud to offer stable full-time, safe, work-from-home positions coupled with excellent health benefits and paid training. We are proud of our industry-leading training that offers our new employees multiple ways to develop, learn, grow, and progress. Our training is second to none and sets our agents up for a life of opportunities with future-proof and transferable skills. Thank you for being part of Team HGS.

Explore other reviews about HGS

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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