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      HCSS

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      HCSS reviews

      Private Equity always makes it worse. - Technical Support HCSS Employee Review

      1.0
      29 Mar 2023
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      -Lots of vertical and lateral mobility with many vacancies left by leaving talent -Decent facilities if you work in office -Good people working at the company -- HCSS itself is a great place, private equity has tarnished it and made it progressively worse for employees.

      Cons

      -Private Equity firm TB purchasing the company has taken company culture downhill ever since. -They removed ESOP and profit sharing without replacing it with anything or improving salaries to make up for the loss every year from this. -Roles being consolidated, teams not being given enough resources to complete the doubled workload. This causes people to leave, and causes the work to continue to multiply for those who stay. It seems the longer you stay here, the worse off you are. -Everyone and everything feels like a number here now.

      avatar
      HCSS Response
      3y
      We appreciate your candid feedback regarding some of our more recent business changes. We are very proud of our internal mobility and giving all employees opportunities to grow in their careers. We believe we hire awesome people and we are glad you see it! Regarding our acquisition by Thoma Bravo, we hope to build on all the great things of past HCSS, while also leading us into continuous growth. Please feel free to reach out and share any additional feedback at employeereviews@hcss.com.

      Explore other reviews about HCSS

      5.0
      28 May 2026
      Revenue operations intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

      Cons

      no cons except the pay, but it's the typical salary for an intern.

      avatar
      HCSS Response
      2d
      Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
      4.0
      22 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company culture, strong leadership, and generous benefits package

      Cons

      Onboarding pressure, excessive assignments for newcomers, lower pay, and noisy office environment

      avatar
      HCSS Response
      1w
      We appreciate you taking the time to leave a review and are glad to hear you’ve had a positive experience with our culture and leadership team. Feedback on onboarding and the overall new-hire experience is important to us, and we’re continuing to refine our processes to ensure employees feel supported, prepared, and connected as they transition into their roles. Thank you again for sharing your perspective.
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