Be aware of what you are getting into - Desktop Support Technician HCLTech Employee Review

1.0
25 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- If you do not have a lot of experience they are willing to help train - Company seems financially stable

Cons

I can not speak for any other job sites outside of CA and my own experiences. But I can tell you that I'd strongly caution anyone getting into a contract with HCLTech unless you're not planning on staying at the job they hire you for more than a year or two. The pay they offer is marginal for the role typically, in CA your PTO and Sick time come from the same pool which you earn a whopping 4 hours of each month to start, but if you're really lucky you'll work with a team like mine who help you ignore these points while working. First, most of the positions they hire for, whatever salary you start with is pretty much what you'll earn. Do not expect pay increases of any kind since it will be tied to the vendor contract nor would I expect much in the way of advancement opportunities. And that's if you can stay for more than a year to begin with. Which leads me to my second point of caution which is management. They will frequently brush off any concerns you have and take little to no action. So if the work site has conditions that are extremely poor, from management at the job site you work at to HCLTech upper management, do not expect them to listen. My job site was so bad that the first day I started 2 people quit, a month later my boss quit, a month after that another of my team quit, and the last person I started with quit not long after that. Any feedback or complaints were outright ignored to try and help address the situation. And last I heard another person quit the same day I left and I doubt much will be done to fix what is so clearly broken at that job site. Which leads me to my last point and that is that HCLTech seems to be more driven to keep the service contracts they sign than they do with keeping the actual people who are working for them. You as an employee are nothing more than a widget to fit into whatever job they have and that is where you will stay. And do not expect for them to really stand up for you either and they will be extremely quick to throw you under the bus if it means keeping the status quo. If you're just starting out in IT, and looking to build experience, there are worst ways to earn your stripes. But this is not a company that you will wish to stay with for more than a year or two. And that's only if you can make it that long to begin with which brings to question are they even really interested in keeping employees.

Explore other reviews about HCLTech

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good environment with good training

Cons

i don't see any cons , bcz its best

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

It was a job. Pros??? None

Cons

Low pay, no Communication. They Lie. My contract ran out, We had a lot of work and not enough people. They told me they were exyending my contract and to come back to work on Monday. I went to work on Monday and I was locked out of the system. All my id's were disabled. I have been waiting for two weeks to be rehired. At first people were sending out emails to find out what was going on, now there is nothing. I've been ghosted. This happened to a number of people. Plus the people they just let go !!!!!

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