Analytical and highly motivated tech-support professional with over six years of experience in IT domain, possessing - Senior Process Executive HCLTech Employee Review

5.0
16 Dec 2019
Recommend
CEO approval
Business outlook

Pros

• Engaged in working with France Biomerieux Healthcare and executed various duties including managing major incidents and severities for the client, monitored tools using solar winds, snow tool and weather maps and also handled Bridge call for Severity 1 incidents

Cons

• Served as a first point of contact for customers seeking technical assistance over phone/email • Performed troubleshooting through diagnostic techniques and chat process for the employees • Executed troubleshooting WIFI Connections via GOTO Assist admin rights, resetting passwords and diagnosed web clock issues via Active Directories

Explore other reviews about HCLTech

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

nothing, really, nothing appears to be functioning in this organization from onboarding over working, billing, offboarding

Cons

I have not been paid for my work after almost 90 days now. There is no formal explanation or refusal, but they are just sitting it out it appears, pocketing the money that has been paid on my behalf by the client.

See reviews by: Helpful|Rating|Date|All