2.0
1 Mar 2018
Anonymous employee
Former employee, more than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Well established quality companies utilize HCL for it's I.T. outsourcing.
Cons
Well established quality companies utilize HCL for it's I.T. outsourcing - therefore they may be difficult to avoid if you want a position at a big well established company. They are solely focused on tickets, not customer service, not doing a good job for the customer, just.....tickets. I understand they get paid off ticket closure but at least TRY to do a quality job. They care nothing about their employees. Horrible work environment.