Could be so much better! - Customer Service Advisor HCL Employee Review

2.0
28 Dec 2016
Recommend
CEO approval
Business outlook

Pros

I'm desperately searching my brain for positives.The whole experience from training to working on the floor was a complete travesty and at times -most of the time- farcical. One very positive note - Some of the folk there were lovely and fun to be with. I miss that the most...It could have been so much more.

Cons

Too many to mention...but here are the major ones. 1 Micro managed to nth degree. 2 Horse play on the floor and several major incidents. 3 Training was appaling,badiy designed and painful. 4 Relentless,inhumane and at times, a health hazard. 5 This list is not exhaustive!

Explore other reviews about HCL

5.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work and learn

Cons

Long working hours but great learning opportunity

4.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits Nice work environment great coworkers. They stay very busy

Cons

IT industry is in a tough spot right now. I have nothing bad to say about HCL

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