NURSE TRIAGE TELEPHONIC CONSULTANT - Nurse Consultant HCA Healthcare Employee Review

2.0
13 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Fellow employees were great to work with., extremely qualified to assist callers. RN'S from all specialties available to confer if necessary. This company had a gold-mine of talent prior to placing BUSINESS FIRST and using NON-MEDICAL PROFESSIONALS in management positions, who did NOT understand the ESSENCE/SCOPE and commitment of a 24 hour medical assistance line.

Cons

Constant change in procedures/protocols/MANDATES and lack of respect for professional nurses and their knowledge and experience. Increasing concern for bottom line- and progressively LESS AND LESS for callers/patients and staff.

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5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Opportunity for Growth, Community Outreach

Cons

Huge System, Lots of Change, Complicated oversight

1.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There some flexibility with scheduling and they let you pick up as many shifts as you want and pretty much your own schedule.

Cons

Very poorly managed, chronically understaffed but managers are dismissive and deny it. The support from staff is inconsistent, the staff nurses are either fresh new grads or very bitter nurses who don’t want to help and expect you to handle everything by yourself as a tech. Most nurses here are PRN’s on contracts that get floated so it’s really hard to expect consistency in the staff you work with and build trusting relationships. Management will promise to train you as a unit secretary but will never follow up. They also agree to help you get opportunities for learning and growth but refuse to follow up or forget about it altogether, despite reminders. It’s not a priority. If your goal is to grow and learn more this is not the place. It’s running on fumes at 95% of the time. Very high turnover, we struggle to keep staff. They’ll call you in to pick up when they’re understaffed with no incentive or something minimal like “swag” (some gear). Very poorly compensated and you will not be appreciated for the hard work you do. Also it took 2 months for them to get me started despite numerous attempts to reach the HR, Management etc.

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