H&R Block - Anonymous employee H&R Block Employee Review

3.0
2 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers and manager are willing to help.

Cons

Management system needs to be improve, sometime we have to wait for a long time with a client waiting to solve a technique issue

Explore other reviews about H&R Block

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly Shifts are flexible

Cons

Not too many appointments so sometimes are not busy. Need to sit in the office idling.

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

See reviews by: Helpful|Rating|Date|All