It's a job, but not a great job. - District Manager H&R Block Employee Review

3.0
28 Aug 2012
Recommend
CEO approval
Business outlook

Pros

There are several positives to working with Block. As a district manager, you set your own schedule, the benefits are good, you get to work with some very good people.

Cons

There is a very big disconnect between the corporate HQ and the field. The field doesn't believe HQ understands the challenges that occur with the client and for the most part they are correct. The corporate strategy has been continually trying to pull more work/production from the field for the same/less pay to drive up the stock price. Areas of responsibility are literally 2-3 times as large as they were 5 years ago which leads to huge challenges in being able to execute at a high level. The company has continually advertised free services the past couple years to bring in new clients, but have no plan to retain those clients once they are no longer under the free umbrella.

Explore other reviews about H&R Block

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and enjoy helping clients

Cons

Long hours, especially at the end of tax season

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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